The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments. The App Dashboard is broken down into a few key sections. At the top of this Dashboard you’ll see that you can view the Environments that the App is in and time ranges that you want to …
Account: Errors and Logs Retention Times
Errors in the Errors Dashboard and Logs in the Logs Dashboards by default are retained for 30 days before they are deleted. We also offer plans for 60 day or 90 day retention. To update to longer retention plan, navigate to the Settings>Billings page and click on “Update Service Plan” Once a log message reaches an age of older than …
FAQ: How Do I Upgrade My Retrace Trial to a Paid Account?
There are two ways to upgrade to a Paid Account within Retrace. Simply click the ‘Upgrade Now’ button directly under the top navigation. Navigate to the Billing page in the Settings section. On this screen you can see when the trial subscription is ending, and how to upgrade the subscription. Just click the ‘Upgrade Subscription’ link. From this point on, …
FAQ: How Do I Generate a New Activation Key?
There may be times where you need to change the Activation Key of your account for security reasons. To generate a new activation key, just follow these steps: Overview Page Navigate to the Overview Page under the Settings tab to generate a new Activation Key. Confirmation You will be asked to confirm the request of a new key as this …
Account: Applications Overview
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. You will be able to view your apps by its category: Web Apps and Other Apps. From both the Web Apps and Other Apps pages, click on any app to take you to the App Dashboard to view more information for a …