Troubleshoot: Adding Exceptions to a Firewall

The following service endpoints are firewall exceptions that your server may need for the Retrace agent to work correctly on your network.  The preference is to allow the domain name because the IP addresses listed below are subject to change without notification.

These endpoints or IP addresses need to explicitly have port 443 (outbound) allowed:

Agent-Related Networks

Domain IP Address TCP Ports
s1.stackify.com 138.91.73.204  443
services.stackify.com 138.91.76.145  443
api.stackify.com 138.91.76.244  443
presence.stackify.com 138.91.74.134  443
stackifyprodwest.table.core.windows.net 168.62.0.16  443
stackifyprodwest.blob.core.windows.net 168.62.0.14  443
stackifyprodwest-sb.accesscontrol.windows.net 157.56.160.192  443
stackifyprodwest2.servicebus.windows.net 23.99.80.186  443
stackifyprodwest.servicebus.windows.net 168.62.16.180  443, 9350-9354

 

Browser-Related Networks

Domain IP Address
s1w-stackifyllc.netdna-ssl.com 108.161.189.160
stackify.chargify.com 54.213.230.134

 

External Website Check Networks

(inbound port 80/443 for external website ping checks only)

Domain IP Address
http://stackifyprodquartzmonitorworkerwestus.cloudapp.net 137.135.40.139