Windows Agent Installation: Overview

  Install Manually Download the Installer  You can find a link to the Windows Installer from the Getting Started Page in Retrace or by clicking the Add New button at the top of your Servers Monitoring page. Run the downloaded installer and follow the installation steps below. Enter Your Account’s Activation Key You will be prompted for an Activation Key. This …

Performance: APM+ Overview

Retrace’s APM+ is a powerful feature and serves as a core part of our Application Monitoring service. The feature implements byte code inspection of apps, giving you method-level telemetry on code at run time. Use this tool to get instant insight on: Start time / end time and HTTP status codes HttpHandlers and HttpModules utilized in the IIS pipeline Call …

Logs: Filter by Log Types

There may be times where you wish to selectively filter your log messages. In one case, you may want to only view event logs from a certain server. In another case, you may wish to only view IIS logs for a certain app. Below will outline how to use Retrace’s filtering functionality to zero in on custom filtered logs. Note: …

Performance: Transaction Settings

For each unique web request and database transaction in your app there are some advanced settings you can use to tailor how they are tracked by Retrace APM+. Some points to note about Key Transactions: Unchecking “Track” or “Errors” for a request will not remove historical data, but future data will be ignored. There is no way to apply settings …

Errors: Ignore Exceptions

In Retrace’s Errors Dashboard you can mark errors as “Ignored” so that it will not be tracked as an error or show up in the default view of the Errors Dashboard. This is ideal for eliminating unwanted noise from errors you really don’t care about. Here are the following steps to take to mark an error type as “Ignored”: 1. …

Release Notes: February 2016

Along with a number of internal bug fixes and improvements, our latest release includes a few changes around SLA reporting for Web Apps and some custom dashboard improvements around configuring widgets. Satisfaction Score Reporting For improved SLA reporting, Satisfaction scores now report 3 decimal points so you can have better insight into the availability of your web apps for reporting …