Take the following steps to make a Stackify user inactive in your account: 1. Click on the “Manage” button for the user you wish to mark as inactive: 2. On the user details page, uncheck the “Active” user status: 3. Unfilter the inactive users on the Manage Users page: Note: We currently do not provide a way to hard-delete a …
Troubleshoot: Common Azure App Service Issues
Below are common Azure App Service issues. ‘StackifyHttpTracer’ Not Found If you encounter the error “Could not load file or assembly ‘StackifyHttpTracer’ or one of its dependencies. The system cannot find the file specified.”, download and install our NuGet package that will install the module into your project: Nuget: Stackify Http Module Using the “WEBSITE_LOCAL_CACHE_OPTION” Azure Setting We can’t support APM …
Prefix: Activation Topics
Internet access Prefix requires internet access for the initial activation and registration process. Once properly activated, you can then run Prefix without an active connection. Be sure that your machine can reach https://s1.stackify.com and that the certificate path is trusted. Behind proxy server If you’re trying to register Prefix from behind a proxy server, we have a detailed guide that explains …
FAQ: How Do I Monitor Daily Log Usage?
There are several ways to keep tabs on the amount of your allotted logging usage each day. Via Billing Page The easiest way to calculate ELM usage is to visit your Billing page (Settings > Billing) each day at the same time and divide by the number of days in the billing period that have elapsed: In this case, 4.06GB …
Prefix Premium: Managing Your Licenses
You can see & manage every Prefix license registered to your Stackify account by navigating to Settings > Prefix Licenses. You can purchase new licenses, remove licenses from your account, and apply any changes you’ve made. You must be on the new pricing model in order to purchase licenses through the Retrace back end. If you still are not using …
FAQ: How Do I Overwrite App and Environment Names?
There may be scenarios where you want to change the initial app name discovered by the agent. (By default the app is named by the root directory of the app). You may also wish to have a different environment name for different apps being hosted on the same server. The app name and environment name defined by the agent can …
Connections: RabbitMQ
Setting up a RabbitMQ Connection To get to the RabbitMQ connections screen, navigate to Settings>RabbitMQ Connections. Note: RabbitMQ connections are only supported with the Linux Agent. In order to set up a connection for RabbitMQ running on Windows, you will need to have an agent installed on a Linux box to facilitate the connection. 1. Name your RabbitMQ connection in the Connection Description …
Troubleshoot: APM+ for .NET
This guide is intended to help users who are experiencing problems trying to configure their application to send APM data to Retrace. If you haven’t already, check out our documentation on installing Retrace for your appropriate application framework. This guide will provide you with a checklist of items that will help troubleshoot what is going on. If you are still not …