Troubleshoot: Common Azure App Service Issues

Below are common Azure App Service issues. ‘StackifyHttpTracer’ Not Found If you encounter the error “Could not load file or assembly ‘StackifyHttpTracer’ or one of its dependencies. The system cannot find the file specified.”, download and install our NuGet package that will install the module into your project: Nuget: Stackify Http Module Using the “WEBSITE_LOCAL_CACHE_OPTION” Azure Setting We can’t support APM …

Prefix: Activation Topics

Internet access Prefix requires internet access for the initial activation and registration process. Once properly activated, you can then run Prefix without an active connection. Be sure that your machine can reach https://s1.stackify.com and that the certificate path is trusted. Behind proxy server If you’re trying to register Prefix from behind a proxy server, we have a detailed guide that explains …

Prefix Premium: Managing Your Licenses

You can see & manage every Prefix license registered to your Stackify account by navigating to Settings > Prefix Licenses. You can purchase new licenses, remove licenses from your account, and apply any changes you’ve made. You must be on the new pricing model in order to purchase licenses through the Retrace back end. If you still are not using …

Prefix: Can I Use it on a Server?

Prefix will work on a server, however Retrace’s APM is designed for servers. We offer a special discounted price for pre-production usage! Important things to know about using Prefix on a server: By default Prefix does not allow remote access. Read: Remote access to Prefix UI Prefix only shows data from the last 5 minutes Only the last certain # of requests …