There may be times where you need to change the Activation Key of your account for security reasons. To generate a new activation key, just follow these steps: Overview Page Navigate to the Overview Page under the Settings tab to generate a new Activation Key. Confirmation You will be asked to confirm the request of a new key as this …
Logs: Dashboard
This article is intended to give you an in depth look at all the features of the Log Dashboard. If you have not already downloaded and added a Stackify Log appender or the Stackify API to your app, see the article on Errors and Logs Overview. Logs Dashboard After installing the logging appender, you will be able to configure your …
FAQ: How Do I Upgrade My Retrace Trial to a Paid Account?
There are two ways to upgrade to a Paid Account within Retrace. Simply click the ‘Upgrade Now’ button directly under the top navigation. Navigate to the Billing page in the Settings section. On this screen you can see when the trial subscription is ending, and how to upgrade the subscription. Just click the ‘Upgrade Subscription’ link. From this point on, …
Errors: Error Details and Sharing Options
In the Errors Dashboard you can view an Error Detail page to get a more thorough and in-depth look at both recurring errors and individual errors. The information about all the errors you gather here will be helpful for diagnosing why your app is not working as planned. Read below to see the features of Error Details. Recurring Errors You …
Integrations: Jira
Using the Jira Cloud integration you will be able to push logging exceptions from Stackify into Jira work items. Fill out the URL, Username, and Password fields and select “Save” to configure the integration page. Sharing Your Exceptions Go to the Errors Details page by viewing an error in the Logs Dashboard or Errors Dashboard and click “Share”. Then select …
Errors: Dashboard
The Errors Dashboard is meant to be a dashboard that will give you more insights to errors that are occurring in your applications. Here you will start getting more contextual information about your exceptions, begin correlating exceptions with other problems, and even monitor error rates in your production applications to detect error spikes. If you have not already added the …
Integrations: Slack
Slack Integration Page To integrate Retrace alerts into Slack, navigate to the Settings tab and select “Slack” under the Integrations heading on the left panel. Then click on the link to take you to Slack’s integration page where you will grab the webhook URL. Webhook Settings To grab the Webhook URL click on the link found on the Slack integration …
Logs: Log Collectors
In the Settings Log Collectors, you have the ability to send logs that are found on your server to Stackify so you can view them in the Retrace Logs Dashboard. These logs are collected by the agent, so each server will need a running Retrace Agent to be able to send these logs to Stackify. For a Windows Server, these …