Release Notes: March 2018 Platform

Release Overview Release Date: 3/7/2018 In this release we improved the experience around app discovery in the portal. This will address issues around apps being filtered out of the Add App modal. We also now support removing apps from specific environments instead of all instances of a given app across different environments. This release also includes a number of alert/notification …

Alerts and Notifications: Alert Modal

The Alert Modal is the view that appears when you click into an Alert’s details. There are several ways to access the Alert details, in this document we will only go over the different aspects of the Modal itself. For more information on accessing the Alert details see Alerts and Notifications: Overview. Alert Details Overview Here in the Alert Modal …

Alerts and Notifications: Glossary

The glossary will be a helpful reference to learning all of the terms involved with Retrace’s Alerts and Notifications. Monitors A Monitor represents a specific source and type of data collected by Stackify. The collection mechanism is dependent upon the Monitor type. Example Monitor Types include: CPU % Memory Used SQL Query Monitor Website Check Monitor Error Rate Monitors and …

Release Notes: February 2018 Platform

Release Overview Release Date: 2/14/2018 This release contains a major rework of the Alerts and Notification functionality. The goal is to improve the accuracy of alerts while giving more details around why the user was notified. This release also gives more granularity around the delivery of notifications and will pave the way for future integrations. Release Features New Alert Details View …

App Monitors: Overview

Once you see your apps in Retrace, you will be able load the App’s Dashboard by clicking on the app’s name and configure monitors and alerts so you can be notified of any issues that may arise. You can expand the Environment name to view Servers, Key Transactions, Errors, and Website metrics that are associated with that App/Environment combination. Configuring …

Monitors: Log Queries

From the Log Queries screen you can set up monitors for your Saved Log Searches. Below will give you some tips on configuring and implementing log query monitors. Add a New Monitor You can find the Log Queries link under the Monitoring tab. Once there select “Add New” to set up a new Log Query. Configure Monitor Settings If you have already …

Custom Metrics: Overview

Using the Stackify Custom Metrics API, you can easily report, log, and monitor any number of custom metrics, business KPIs, and other important business or application events that could provide insights into application or user behavior. With Stackify, you can monitor, trend, and setup alerts for these important events, making them an actionable part of your overall application health picture. …

Alerts and Notifications: Mobile View

Email and SMS notifications can be snoozed and acknowledged from a mobile device with the mobile view of alerts. Below will show you how to navigate through this mobile view. After logging into Retrace on your device, you will be brought to a simple screen that will display all of your alerts. Here you can easily select a view by …