Servers: Overview

On this page you will get an overview of all the active servers installed on your account, which can be grouped and displayed by Operating System or Environment. Here is where you can view the Server Dashboard, Remove the Server, view the Server Details, Modify Monitors, and Manage Access. Server Dashboard In the Server Dashboard view, you get access to …

Alerts and Notifications: Mobile View

Email and SMS notifications can be snoozed and acknowledged from a mobile device with the mobile view of alerts. Below will show you how to navigate through this mobile view. After logging into Retrace on your device, you will be brought to a simple screen that will display all of your alerts. Here you can easily select a view by …

.NET Agent Installation: Overview

System Requirements In order to make sure your installation goes smoothly, please verify these prerequisites: Windows 2008 R2 and newer. You will need to install the Retrace Agent on each machine you intend to monitor. Port 443 needs to be open, outbound only, for the device(s) you install the monitoring agent on. You may need to set up configuration for http proxies and add exceptions to …