Errors: Ignore Exceptions

In Retrace’s Errors Dashboard you can mark errors as “Ignored” so that it will not be tracked as an error or show up in the default view of the Errors Dashboard. This is ideal for eliminating unwanted noise from errors you really don’t care about. Here are the following steps to take to mark an error type as “Ignored”: 1. …

Troubleshoot: Adding Exceptions to a Firewall

The following service endpoints are firewall exceptions that your server may need for the Retrace agent to work correctly on your network.  The preference is to allow the domain name because the IP addresses listed below are subject to change without notification. These endpoints or IP addresses need to explicitly have port 443 (outbound) allowed: Agent-Related Networks Domain IP Address TCP Ports s1.stackify.com 138.91.73.204  443 …

Performance: APM+ Requests

While in the Performance (APM+) tab within the App Dashboard there is a sub tab called By Requests. The By Requests tab allows you detailed insight into your applications request chain as well as information on the traces that are taken. By clicking on the requested actions link listed below the Satisfaction chart, you will be taken to an individual …